We Do Not Accept Exchanges - If you are not satisfied with your order, we will accept a return, please contact us within three days of receiving your order, so that we can work out a solution.
In the event an item is being returned due to no fault of the seller, return shipping charges are the responsibility of the buyer, also any refund will be less the original shipping charge.
The items must be in their original condition in order to receive a refund/replacement of any kind.
If there was an error on our part, we will send a return label, and refund total order cost when item is returned. The items must be in their original condition in order to receive a refund/replacement of any kind.
If an item that we have offered free shipping on, is lost or returned due to wrong address provided, or returned for reasons that are no fault of seller, any refund arranged will be less our shipping cost. The customer will pay shipping to return to seller. If replacement is sent, customer is responsible for postage.
If your purchase should arrive damaged, contact us within 48 hours. We will be happy to replace,
WE DO require photos of packaging and item damage - this is necessary for an insurance claim.
We will accept cancellations within 24 hours of ordering.
We Do Not refund custom or personalized orders
We can only accept one sale or discount coupon per purchase
We accept both PayPal and major credit cards. We do not accept money orders, checks or cash. All orders must be fully paid before we will ship.
Please take a moment to check your shipping address, as that is where your order will be sent. We ship to the address that is provided
Orders generally ship in 7 days via USPS, however, we reserve the right to choose shipping carrier based on customer location and weight and size of your package.
If you need to arrange faster or special delivery, please contact us.
We ship to the address provided at check-out. Please be sure to check the accuracy of the name and address provided.
We are not responsible for lost, stolen, or delayed packages after an order has shipped. If you experience a shipping problem, please contact us within 24 hrs, and we will help to locate your package, and file a claim if applicable.
All of our shipments are insured - If an item is damaged in shipping, we will replace or refund. We require that customer contact us within 24 hrs and take photos of the damaged item, and packaging. These photos are necessary to file insurance claim.